About the affiliate program
1. CleanHero currently accepts two categories of influencers:
| Influencer types | Followers count |
| Nano influencer | below 10k followers |
| Micro influencer | 10k – 50k followers |
2. The influencer will receive a 10% commission on each sale generated via their respective affiliate link or custom coupon code.
4. The customer can claim a 5% discount with the affiliate link up to one (1) time only.
5. For each 10k followers, the influencer will receive complimentary carpet pickup & delivery service for one (1) carpet to a maximum of five (5) carpets.
| Number of followers | Number of free carpet pickup & delivery service |
|---|---|
| Below 10,000 | 1 |
| 10,000 – 20,000 | 2 |
| 20,001 – 30,000 | 3 |
| 30,001 – 40,000 | 4 |
| 40,001 – 50,000 | 5 |
(a) For influencers with more than 10k followers, the influencer may redeem their complimentary carpet pickup & delivery service in one (1) order or more, if there’s leftover services to be redeemed.
6. The influencer may redeem their commission via cash or telegraphic transfer.
(a) Any cash or telegraphic transfer will be done within three (3) working days from the last day of the month.
(b) Commission will be paid in a lump sum amount for the month.
7. Compensation. The Influencer will be paid a 10% commission rate for each sale made via their personalized affiliate link through the agreed-upon payment method. Due to incorrect orders, the Influencer may get a different commission amount compared to the initial quotation. The final commission will be re-calculated at the end of the month. The Influencer acknowledges that the agreed-upon compensation represents the Influencer’s entire compensation. Furthermore, CleanHero does not have any other obligation to compensate for any expenses incurred by the Influencer throughout the program.
8. The influencer is free to share the affiliate link on any social media platform or website using their content material as per guidelines.
Influencer guidelines
1. Scope of work. CleanHero (M) Sdn. Bhd. would like the Influencer’s assistance in promoting and selling the company’s services via their social media accounts and/or website. CleanHero hereby appoints the Influencer as its representative on a non-exclusive, non-employee basis to endorse and promote to the target market.
2. Content development. CleanHero will provide the necessary content and briefing materials to the Influencer. The Influencer is solely responsible for planning, creating, and publishing the content, as well as all costs incurred during the process.
3. Ethical conduct. The Influencer’ blog posts, social media statuses, tweets, and/or comments must be in good taste and free of inappropriate language and/or any content promoting bigotry, racism, or discrimination based on race, gender, religion, nationality, disability, sexual orientation, or age.
4. Confidentiality and exclusivity. Throughout the Influencer’s participation in the Affiliate Program, the Influencer may gain access to confidential information. The Influencer acknowledges and agrees to only use such information for the sole purpose of carrying out their responsibilities and to keep said information strictly confidential. The Influencer agrees that he/she will not use, disclose, communicate, copy, or permit the use or disclosure of any such information to any third party in any manner whatsoever.
5. Conflict of interest. The Influencer must not accept any obligation that is inconsistent or incompatible with CleanHero throughout the program, including performing services for any competitor such as ChemDry and TheCuci.
6. Material disclosures. You must disclose in each sponsored post your relationship with CleanHero either through hashtags (i.e. #ad, #sponsored) or other means that the ordinary consumer can understand.
7. Compensation. The Influencer will be paid a 10% commission rate for each sale made via their personalized affiliate link through the agreed-upon payment method. The Influencer acknowledges that the agreed-upon compensation represents the Influencer’s entire compensation. Furthermore, CleanHero does not have any other obligation to compensate for any expenses incurred by the Influencer throughout the program.
8. Payment terms. Payment can be made via telegraphic transfer or service redemption. Cash payments will be done within three (3) working days from the last day of the month. Service redemption can be done on any day, subject to slot availability. Payment will be made on a lump sum basis on the agreed-upon date.
9. Miscellaneous. The Influencer is retained as an independent contractor of CleanHero (M) Sdn. Bhd. The Influencer acknowledges and agrees that
(a) The Influencer is solely responsible for the manner and form by which the Influencer performs, and
(b) The Influencer is a self-employed individual, who performs services similar to the scope of work. The Influencer is responsible for the withholding and payment of all taxes imposed on the Influencer’s services. The Influencer is not entitled to claim any employee benefit plans of CleanHero.